Privacy Policy

Last updated: 10 September 2026

1. About this notice

Khidmat Hijau Sdn Bhd (“Khidmat Hijau”, “we”, “us”) is an infrastructure piping contractor based in Johor, Malaysia. This notice explains how we handle personal data collected through khidmathijau.com and through the enquiries that reach us from this website. It is issued in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

2. What we collect

We only collect what you choose to give us. Through our enquiry form, email or messaging apps, this is typically:

• Your name and job title
• Your company name
• Your email address and contact number
• The project details and requirements you describe to us

Our web host and security plugin also record standard technical data such as IP address, browser type, pages visited and the date and time of access. This is used for site security and performance, not for building a profile of you.

3. Why we use it

• To reply to your enquiry and prepare a quotation or proposal
• To carry out and administer works, contracts and tenders
• To keep you updated on a project you are involved in
• To meet our legal, tax, statutory and CIDB related obligations
• To protect this website against abuse and unauthorised access

We do not sell personal data, and we do not use your details for unrelated marketing without your consent.

4. Who we share it with

Your data stays within our company unless disclosure is necessary. Where it is, we may share it with:

• Our directors and staff who handle your enquiry or project
• Consultants, main contractors, sub contractors and suppliers directly involved in the same project
• Our IT, hosting and email service providers, who process data on our instruction
• Regulators, authorities, auditors or legal advisers where required by law

5. Storage, transfer and security

Enquiry records are held on our website host and in our business email and messaging accounts, which may store data on servers outside Malaysia. We apply reasonable technical and organisational measures, including access control, encrypted connections and website firewall monitoring, to protect data against loss, misuse or unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

6. How long we keep it

Enquiries that do not proceed are kept only as long as they remain commercially relevant. Records connected to a contract, tender or completed project are kept for as long as required by law, by the contract, and for the defect liability and limitation periods that follow.

7. Your rights

Under the PDPA you may, at any time:

• Request access to the personal data we hold about you
• Request correction of data that is inaccurate, incomplete or out of date
• Withdraw your consent to further processing
• Limit the processing of your data for direct marketing purposes

We will respond to a valid request within the period allowed under the Act. Withdrawing consent may mean we can no longer process your enquiry or continue certain project communications.

8. Cookies

This website uses cookies that are necessary for the site to function and to keep it secure. If analytics cookies are used, they measure aggregate traffic only. You can block or delete cookies in your browser settings, though parts of the site may not work as intended if you do.

9. Third party links

Our pages may link to external websites. Once you leave khidmathijau.com, this notice no longer applies, and we are not responsible for the privacy practices of those sites.

10. Changes to this notice

We may update this notice from time to time. The current version is always the one published on this page, with the revision date shown above.

11. Contact us

For any question about this notice, or to exercise any of the rights above, contact us at:

In the Malay and English versions of this notice, the English version prevails in the event of any inconsistency.